Support
Get help with HealthOS
Email us and a person reads it. Below are the things people ask about most: how to delete your account, how to turn off AI data sharing, and where the privacy and terms pages are.
Email us
Write to support@healthosx.com. Tell us whether you are on the iPhone app or the web, what you were doing, and what happened. A screenshot helps.
When we reply
We answer within one business day, and within two at the busiest times. Requests about your data under GDPR are answered within one month.
Delete your account
In the app: Settings → Account → Delete Account. That deletes your account and its health data straight away.
If you cannot sign in, use the request form at healthosx.com/legal/privacy/request or email support@healthosx.com, and we will delete what we hold about you.
Withdraw AI data-sharing consent
In the app: Settings → Account → AI data sharing. Switch it off and nothing more is sent from then on. Switching it off does not undo processing that has already happened.
Results from the free tools
Blood, snore and DNA results stay in your browser on the device you used, unless you asked us to carry them into a HealthOS account. Clearing this site’s data in your browser settings removes them.
Privacy and terms
What we collect and how we use it is in the privacy policy. The rules for using HealthOS are in the terms.
Keep the free tools free
Our DNA and blood tools are free. If they helped you, you can chip in what you like.
Support HealthOS